SiriusXM Customer Service Issues

Discussion in 'SiriusXM 2.0' started by jtgary0415, Apr 27, 2012.

  1. SXM_Help

    SXM_Help Member

    Hi-

    How can we help?

    -SiriusXM Digital Care Team
     
  2. hyson

    hyson Forum Jerk

    Click the link, check out the thread discussing "Best of" and how one can access it with or without the app.
     
  3. SXM_Help

    SXM_Help Member

    Sorry, under which category?

    -SiriusXM Digital Care Team
     
  4. hyson

    hyson Forum Jerk

    Click the hyperlinked "one" in first quote.
     
  5. SXM_Help

    SXM_Help Member

    Sorry about that. Unfortunately, we don't have access to comment on that page in particular. To the customer in need, he would have to purchase a "Best Of" plan in order to stream Howard on his smartphone or online player. Please feel free to send him to our email address sxm_help@siriusxm.com and we'll be able to set that up.

    -SiriusXM Digital Care Team
     
  6. hyson

    hyson Forum Jerk

    I'll relay that. Thanks!
     
  7. TSS Taylor

    TSS Taylor DRC Fan

    I'm trying to get a more thorough response on this.

    If you have 2 Sirius Radios for example and one has the Premier Service and one has the Select Service and you tie your Streaming account to the Select Service you might not get O&A or Oprah.

    I have a guy who is looking into a more detailed explanation but that's how I'm seeing it now. The thing is I get O&A on the App and from what I see it's tied to a Sirius Select account. So who knows.
     
  8. SXM_Help

    SXM_Help Member

    Hi -

    That is correct the account has to be attached to their Sirius premier account in order for them to receive the additional channels. We can assist them with this. Please them send us an email with their contact information to sxm_help@siriusxm.com and we will process this.

    Thanks,
    SiriusXM Digital Care Team
     

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