I missed my renewal date by a few days it renewed it self on 5-4-14. I'm going through some rough times money wise.. any chance I can tell them and have it switched to a promo? Also my renewal date is for 2015 in 4-24-15 That's kind of odd considering it renewed itself on May 4,2014 that's not even a year. So any chance they will cut my some slack? I hope this all makes sense. Thanks for any help.