Annoying Words & Phrases

So, aside from the fact that the SiriusXM app kinda sucks (which we've discussed elsewhere), I'm posting this to highlight the broader issue.

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"We're having trouble playing this." Who's "We"? Why do software companies interface with us as if we're idiots? It's just some program running (or not running) on my phone; there's no "we", or even "I". And yes, I know you all know this. But it's been a thing since way back in the 90s with Microsoft, and they just won't give it up. You'd think that by now, these software programmers would know that we're not fooled by references to people in the cloud who are running the apps on my phone.

The only rationale I can come up with is this: they think that consumers are comforted by the thought that there's a human element, or a conversational type of interface, with the programs. I guess we really haven't gotten past the concept of a friendly paper-clip guy, showing-up to help us out.

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Who woulda thought that Clippy was the godfather of AI, and the cause of the downfall of western civilization?
I didn't see that coming back in 1997.

I haven't had trouble with the desktop app in years.
I also haven't used the phone app very often lately.
 
What frustrates me the most – and gets me screaming into the phone even though I know screaming doesn't help – is saying something clearly and distinctly and getting this automated response: "I'm sorry, I didn't catch that."
 
sadchild said:
Like auto-attendant on the phone.

"I'll connect you with a representative now"

"I" doesn't exist!
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Yeah, like "Your call is very important to us". 100% lie. It's important to me; that's why I'm willing to wait on-hold for 45 minutes. It's of no importance to the company, and they prove it by doing everything possible to avoid talking to me.

But yeah, in recent years, they've added a lot of "Okay then" kind-of stuff.
 
This isn't exactly a word or phrase. It's more a arrest like a dialect that annoys me or multiple dialects that annoy me.

I don't really care about the dialect itself, but nowadays you can set your answering machine voicemail like voice to whatever voice you use for Siri or Gemini.

That bothers me a lot.

I liked it better when it was only that one robotic uniform voice for everybody's phone across everybody's carrier all the time.
 
For the past few years, my company has renamed our guideline documents - which outline standards and procedures - under the blanket name of "Command Media". I don't know where this came from, or why, but it annoys me. The idea of being directed to the Command Media on a topic is confounding.
 
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